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How To Operate A Standards-Based Organization with Long-Term Retention
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Arming Your Agents With The Tools To Win
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Don’t Just Go Through Processes, Always Get Underneath
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Make EVERY Decision on Values, Not Money
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Always Encourage Feedback From Your Leaders and Listen
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Give People The Power and Space To Grow, The Long Game
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Operate Your Business As You Are Going To Be, Not As You Are Today
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Be Present and Have a Constant Pulse
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