• How To Operate A Standards-Based Organization with Long-Term Retention

  • Arming Your Agents With The Tools To Win

  • Don’t Just Go Through Processes, Always Get Underneath

  •  Make EVERY Decision on Values, Not Money

  •  Always Encourage Feedback From Your Leaders and Listen

  • Give People The Power and Space To Grow, The Long Game

  • Operate Your Business As You Are Going To Be, Not As You Are Today

  • Be Present and Have a Constant Pulse

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