Cheplak Live Podcast

From AT&T Exec To Running The #1 Team in Nebraska

From AT&T Exec To Running The #1 Team in Nebraska

 How do you tell people what to do that don’t want to be told what to do People above all else are the #1 focus Develop relationships of trust by letting them know you are right beside, not over the top of them The ONE thing that changed...

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Best Year Ever In A Down Market

Best Year Ever In A Down Market

How To Operate A Standards-Based Organization with Long-Term Retention Arming Your Agents With The Tools To Win Don’t Just Go Through Processes, Always Get Underneath  Make EVERY Decision on Values, Not Money  Always Encourage Feedback...

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From Exec Asst To Chief Operation Officer

From Exec Asst To Chief Operation Officer

Resourcefulness, get-it-done attitude, constant desire to be the best at what you do, and a CEO Mindset  Being small makes you vulnerable When someone is not the right fit, make the change fast The first 90 days on the job for an employee...

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